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Guest Service Supervisor
$74k-96k (estimate)
Part Time 1 Day Ago
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Altitude Trampoline Parks is Hiring a Guest Service Supervisor Near Leesburg, VA

A Guest Services Supervisor at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. In addition to the park culture the supervisor is responsible for routine checks and safety audits.
Key Responsibilities
  • Maintains staff by recruiting, scheduling and orienting employees.
  • Accomplishes staff results by communicating job expectations, coaching and developing internal talent.
  • Accomplishes financial goals by forecasting, managing budget expectations and labor hours.
  • Focus on guest service standards and training.
  • Maintaining positive community relationships and participating in local events.
  • Supports sales and marketing plans in collaboration with support center team.
  • Maintain a safe and secure facility for all park guests.
  • Provides or performs other services or duties as required by management.
Qualifications & Skills
  • 2-4 years of supervisory or management experience.
  • Degree in business management a plus.
  • Family Entertainment or amusement park background is a plus.
  • General understanding of HR policies.
  • Must be very organized, detailed oriented, and a strong communicator.
  • Professional, "Altitude" attitude and work ethic.
  • Workdays, nights, weekends, and holidays as required.
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.

Job Summary

JOB TYPE

Part Time

SALARY

$74k-96k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

06/08/2024

WEBSITE

altitudetrampolinepark.com

HEADQUARTERS

SOUTH LAKE, TX

SIZE

200 - 500

FOUNDED

2011

CEO

GABBI MCGIVERN

REVENUE

<$5M

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The job skills required for Guest Service Supervisor include Scheduling, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Supervisor positions, which can be used as a reference in future career path planning. As a Guest Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Supervisor. You can explore the career advancement for a Guest Service Supervisor below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Supervisor job description and responsibilities

Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.

05/05/2022: Portsmouth, NH

Provide training to all guest services staff, schedule work of all visitors and staff and ensure compliance to all budget requirements and provide required feedback.

05/03/2022: San Antonio, TX

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

03/27/2022: Port Arthur, TX

Supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general ship, port, tour and travel information is provided.

03/28/2022: Columbia, SC

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.

04/19/2022: Waco, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Supervisor jobs

They must meet or exceed guest expectations on very occasion.

04/20/2022: Denver, CO

A skilled guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

03/04/2022: Ann Arbor, MI

Establish clear performance expectations.

02/13/2022: Laramie, WY

A top-notch guest service supervisor has an excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

02/18/2022: Mobile, AL

Ask customers to provide feedback on agents and customer service experience.

04/11/2022: Saint Paul, MN

Step 3: View the best colleges and universities for Guest Service Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College